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Contact Report Not Printing Correctly

Accepted Solution Solved
Tuned Listener
Posts: 44
Country: United States
Accepted Solution

Contact Report Not Printing Correctly

Using ACT PRO VERSION 17.0.151.0

Windows 10

 

 

I go to top of screen and click on Reports tab

Pick Contact Report from drop down menu

In Define Filters, I choose Current Contact on left and All Users on right and click ok.

The report becomes visible, however, the header and footer are on it, the middle where the contact information should be is blank.


Accepted Solutions
Solution
Accepted by Gary W (Administrator)
‎11-21-2016 09:54 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Contact Report Not Printing Correctly

This will happen when none of the sub-reports (Notes, History, etc.) have any data to report. The report template can be changed by editing the template and setting the "Hide on empty sub-reports" property to No. The default template has the property set to Yes.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

View solution in original post


All Replies
Solution
Accepted by Gary W (Administrator)
‎11-21-2016 09:54 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Contact Report Not Printing Correctly

This will happen when none of the sub-reports (Notes, History, etc.) have any data to report. The report template can be changed by editing the template and setting the "Hide on empty sub-reports" property to No. The default template has the property set to Yes.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Tuned Listener
Posts: 44
Country: United States

Re: Contact Report Not Printing Correctly

Thank You