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Contact Notes have disappeared

New Member
Posts: 1
Country: USA

Contact Notes have disappeared

[ Edited ]

All of a sudden, without me doing anything to the templates or view options, all my notes about my contacts are gone. How do i get them back?


[Edit: updated subject line for new topic]

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Contact Notes have disappeared

Hello dontocher,
Welcome to the ACT! Online Community. First make sure that the filter settings under the Notes tab are set to view All Dates and All Users. If this is already the case, then you may have a damaged Preferences file. You can rebuild your Preferences file per the instructions in KB Article 14770. You can also try running database maintenance by going to Tools > Database Maintenance > Check and Repair.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.