07-01-2010 09:12 AM - last edited on 07-01-2010 02:32 PM by ghollister
All of a sudden, without me doing anything to the templates or view options, all my notes about my contacts are gone. How do i get them back?
[Edit: updated subject line for new topic]
07-01-2010 02:37 PM
Welcome to the ACT! Online Community. First make sure that the filter settings under the Notes tab are set to view All Dates and All Users. If this is already the case, then you may have a damaged Preferences file. You can rebuild your Preferences file per the instructions in KB Article 14770. You can also try running database maintenance by going to Tools > Database Maintenance > Check and Repair.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.