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Contact Map not appearing when importing .csv file

New Member
Posts: 3
Country: USA

Contact Map not appearing when importing .csv file

[ Edited ]

I want to import and Excel spreadsheet to Act! 11.0. I have saved it to a .csv file. When I get to the Contact Map screen, nothing appears in screen for the field lists  for either the .csv file or the Act! database file. There are buttons with arrows above the Act! database file but when I click them, I get an error screen that says, "Object reference not set to an instance of an object."

 

How do I get the fields to appear so that I can map them?

 

Thank you.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Contact Map not appearing when importing .csv file

Hello Bob,
Welcome to the Sage ACT! Community. Does this happen for more than one .csv file? This issue may be the file itself. Also make sure you are saving the file in the correct .csv format (comma delimited).

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: USA

Re: Contact Map not appearing when importing .csv file

Thanks, Greig,

 

I will check the list. I think it is in the right format but I will resave the list to make sure. I also bought Act! 2011 and will be installing it this weekend, so I will see if I have the same problem there.

 

Bob