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Contact Details will not display, can not add new contact

New Member
Posts: 1
Country: USA

Contact Details will not display, can not add new contact

[ Edited ]

Using ACT! 2009 11.1.183.0 - I have it running from a server for several years. 3 users. Out of the blue with no system changes or network changes, I can open the database, but when I try to view a contact I get a gray screen for the contact details. Same thing when I try to add a new contact. I can not see the fields. Any suggestions???

Bronze Contributor
Posts: 955
Country: Australia

Re: Contact Details will not display, can not add new contact

You may have a damaged layout. Try changing layouts and then adding a new contact. If this one works go to Layouts and do a save As for the damaged layout.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.