09-29-2011 01:49 PM - edited 09-29-2011 01:51 PM
Using ACT! 2009 22.214.171.124 - I have it running from a server for several years. 3 users. Out of the blue with no system changes or network changes, I can open the database, but when I try to view a contact I get a gray screen for the contact details. Same thing when I try to add a new contact. I can not see the fields. Any suggestions???
09-29-2011 04:56 PM
You may have a damaged layout. Try changing layouts and then adding a new contact. If this one works go to Layouts and do a save As for the damaged layout.