12-19-2011 10:02 AM
When inputting Mobile of Fax number I get the xxx.xxx.xxxx. When I try to change the format I get "object referenced not set to an instance of an object". Anyone have a suggestion?
12-21-2011 07:46 AM
Welcome to the Sage ACT! Online Community!
The may be due to corrupted ACT! preference files, but to test: open the ACT! demo database (or create a new database) and test changing the format.
If it occurs in the demo/test database, use the following article (section 'Alternate Method: Manually Rebuild Preferences') to recreate your ACT! preference files: KB Article 14770