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Contact Detail Formating

New Member
Posts: 1
Country: USA

Contact Detail Formating

When inputting Mobile of Fax number I get the xxx.xxx.xxxx.  When I try to change the format I get "object referenced not set to an instance of an object".  Anyone have a suggestion?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Contact Detail Formating

Hello Joe,

Welcome to the Sage ACT! Online Community!

 

The may be due to corrupted ACT! preference files, but to test: open the ACT! demo database (or create a new database) and test changing the format.

 

If it occurs in the demo/test database, use the following article (section 'Alternate Method: Manually Rebuild Preferences') to recreate your ACT! preference files: KB Article 14770

Greg Martin
Sage