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Computer Re-Imaged by IT -- Can Not Load ACT due to SLQ Install error and I think MSXML6 error

Bronze Contributor
Posts: 1,418
Country: USA

Computer Re-Imaged by IT -- Can Not Load ACT due to SLQ Install error and I think MSXML6 error

Ver 11 (2009)

 

I'm getting fail errors when trying to reinstall ACT2009.  First I get an error that says SQL 2005 fails and the parts that failed are MSXML6 and SQL Server Data Base Services.

 

From the error log I retrieved this:

 

Machine         : LT-A0017182
Product         : MSXML 6 Service Pack 2 (KB954459)
Product Version : 6.20.1099.0
Install         : Failed
Log File        : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_LT-A0017182_MSXML6_1.log
Error Number    : 1603

 

Just to pur anyone who is worried, I do have a good backup and it is working on a loaner system. 

 

What is funny, ACT was running perfectly on this system before I sent it in to our IT department.  It went back in because I couldn't get the printer to function and they couldn't fix it remotely.

 

Any help would greatly be appreciated. 

 

John Purdy
ACT! Premium V. 18
Lenovo X220, 8GB, & Office 365, 32bit
Moderator
Posts: 4,395
Country: USA

Re: Computer Re-Imaged by IT -- Can Not Load ACT due to SLQ Install error and I think MSXML6 error

John,

 

Was this issue resolved in a different thread?