Community
Showing results for 
Search instead for 
Do you mean 
Reply

Computer Re-Imaged by IT -- Can Not Load ACT due to SLQ Install error and I think MSXML6 error

Bronze Contributor
Posts: 1,394
Country: USA

Computer Re-Imaged by IT -- Can Not Load ACT due to SLQ Install error and I think MSXML6 error

Ver 11 (2009)

 

I'm getting fail errors when trying to reinstall ACT2009.  First I get an error that says SQL 2005 fails and the parts that failed are MSXML6 and SQL Server Data Base Services.

 

From the error log I retrieved this:

 

Machine         : LT-A0017182
Product         : MSXML 6 Service Pack 2 (KB954459)
Product Version : 6.20.1099.0
Install         : Failed
Log File        : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_LT-A0017182_MSXML6_1.log
Error Number    : 1603

 

Just to pur anyone who is worried, I do have a good backup and it is working on a loaner system. 

 

What is funny, ACT was running perfectly on this system before I sent it in to our IT department.  It went back in because I couldn't get the printer to function and they couldn't fix it remotely.

 

Any help would greatly be appreciated. 

 

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Moderator
Posts: 4,395
Country: USA

Re: Computer Re-Imaged by IT -- Can Not Load ACT due to SLQ Install error and I think MSXML6 error

John,

 

Was this issue resolved in a different thread?