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Computer Crashed - Trying to get old ACT database on new computer

New Member
Posts: 4
Country: USA

Computer Crashed - Trying to get old ACT database on new computer

Our electricity went out and in turn completely killed our computer that hosted the ACT program.  We have a new computer and I have installed the ACT software CD, but only have the Demo file as an option when opening an existing database.  How do I get our old database with all our contacts and info?

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Computer Crashed - Trying to get old ACT database on new computer

Do you have a backup of the database?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: USA

Re: Computer Crashed - Trying to get old ACT database on new computer

As of right now I am not finding one.  If this is the case, is all our information permanentely gone?

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Computer Crashed - Trying to get old ACT database on new computer

Unless you have a backup, yes. The hard drive in the old computer may still be functional. I would try having it installed in my new computer as a secondary drive and you may be able to recover your data.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129