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Composing a Letter

New Member
Posts: 1
Country: USA

Composing a Letter

Hello All

Can anyone tell me why it is that ... I am able to compose a letter on ACT for a contact,change to the desired font and size, save it to history only to open it at a later date to find everything is changed and the letter open with multiple pages and symbols for text??

Thank you for your help

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Composing a Letter

Hello Piano Man,

Welcome to the ACT! Community!

 

Can you provide some additional information about your issue:

- What version of ACT! are you running?

- What word processor are you using (ACT! Word Processor or Microsoft Word)?

- Is this a shared database?  If yes, are other users seeing the same results?

 

Can you attach a screen shot of the before and after affect you are seeing? (Create a new letter with some test text so no confidential information is displayed)

 

 

Greg Martin
Sage