04-04-2013 11:53 AM
Can anyone tell me why it is that ... I am able to compose a letter on ACT for a contact,change to the desired font and size, save it to history only to open it at a later date to find everything is changed and the letter open with multiple pages and symbols for text??
Thank you for your help
04-05-2013 09:36 AM
Hello Piano Man,
Welcome to the ACT! Community!
Can you provide some additional information about your issue:
- What version of ACT! are you running?
- What word processor are you using (ACT! Word Processor or Microsoft Word)?
- Is this a shared database? If yes, are other users seeing the same results?
Can you attach a screen shot of the before and after affect you are seeing? (Create a new letter with some test text so no confidential information is displayed)