Composing a Letter

[piano man]

Hello All

Can anyone tell me why it is that ... I am able to compose a letter on ACT for a contact,change to the desired font and size, save it to history only to open it at a later date to find everything is changed and the letter open with multiple pages and symbols for text??

Thank you for your help

[gmartin]

Hello Piano Man,

Welcome to the ACT! Community!

Can you provide some additional information about your issue:

- What version of ACT! are you running?

- What word processor are you using (ACT! Word Processor or Microsoft Word)?

- Is this a shared database?  If yes, are other users seeing the same results?

Can you attach a screen shot of the before and after affect you are seeing? (Create a new letter with some test text so no confidential information is displayed)