01-01-2009 12:17 AM
You might post a request for this feature to be considered for a future version here - http://www.act.com/community/feature
Input from this web page goes directly into a database that management has direct access to read, and which they also track and gather statistics on.
02-05-2009 01:29 AM
I believe Companion Link can do this... but you can also get dupicates.
Outlook doesn't maintain the same UniqueIDs or fields that ACT! does and so, if you modify the fields in Outlook that it uses for dupe checking, it doesn't realise it's the same record and creates a new one.
Going one way (ACT! to Outlook) would work ok
02-05-2009 12:08 PM