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Company form now inaccessible

New Member
Posts: 1
Country: United_Kingdom

Company form now inaccessible

We have ACT! Pro V18 running standalone on a Windows 10 machine.


We wanted to import some company data from our business database, via comma-delimited files. We added a new field to ACT! (simple customer type field, restricted to two choices) and saved the Company form. Now, if we try to acces the form, all the fields are there but not clickable and we get a message saying "Index -1 does not have a value" .


Any suggestions?

Posts: 4,041
Country: United_Kingdom

Re: Company form now inaccessible

Hi Gil,

When creating the new custom field in Tools > Define Fields, did you un-select the Allow Blank option in the field behaviour section?
If so, please re-select it, and then try editing a company record.