11-01-2010 05:33 AM
For some unknown reason, my Company Name field has aligned itself so that I can't see the first letters. It's tough trying to guess what company I'm looking at by only seeing the last letters. Has anyone else found this? Anyone know the fix?
11-01-2010 07:06 AM
This is a known issue where the Company field value displays incorrectly after viewing a contact record where the Company name is longer than the Company field on the layout. You can reset the view by placing the cursor in the company field and using the left arrow to display the left characters. This will reset the view until another company name is longer than the field length on the layout.
There isn't a fix yet, but there is a work-around. You can edit the layout (Tools > Design Layouts > Contact) and extend the length of the Company field so that it can display additional characters.
This same behavior can also occur with the Contact field.
11-01-2010 07:12 AM
I've been doing something similar by using the home key, then tabbing to the next field. It doesn't seem to save the text alignment.
Any guesses when this display problem will be fixed?
11-01-2010 08:35 AM
Unfortunately, no information is available on when a fix will be available. Information about 'Fixes' isn't generally announced until the day they are ready for release.
11-02-2010 05:44 AM
Will be happy to modify your Company Layout field prob, no charge. Will take about one minute. Cheers - FSB
05-05-2011 11:13 AM
Sage recently called me (after emailing me 5 or more times) to have me continue my support subscritpion and to upgrade to Act 2012. I told them I would wait until they corrected this problem. They have not yet addressed & corrected this simple problem.
05-05-2011 11:31 AM
The foks at Durkin Computing have created a free add-on that will resolve this issue. The add-on can be found at the website: www.freeactaddons.com. Look for the item 'Durkin Left Align for ACT!'.
11-07-2011 08:20 AM