05-17-2011 04:50 PM
Sometimes when a user is on a contact and they click the company name (linked) it takes them to the incorrect company. It is somewhat random, but is there a fix for this?
Thanks in advance.
05-18-2011 04:01 AM
They are double-clicking the Company name - I guarantee it
ACT can have a delay when going from Contact to Company, and if they dbl-clk, the operating system will "remember" that second click, and because of the location of the Company field - left side of screen, which also happens to be the location of the list of companies that comes up - that second click finally registers when the list appears, and another company will be selected.