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Company History isnt loading get an error ' act object is not a reference'

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Copper Contributor
Posts: 58
Country: United_Kingdom

Company History isnt loading get an error ' act object is not a reference'

Hi,

 

I have a user who is using act pro v19.

 

When she's is going into company and clicks on detailed view she gets the above error. Also there is no history as she get the error to?

 

Can someone please advise?

 

Thanks in advance 

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Silver Super Contributor
Posts: 2,342
Country: USA

Re: Company History isnt loading get an error ' act object is not a reference'

Try running a repair and reindex.  If that doesn't work they have some corruption in their database that may need to be manually repaired.  I can fix it but my time would be billable.


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Copper Contributor
Posts: 58
Country: United_Kingdom

Re: Company History isnt loading get an error ' act object is not a reference'

Hi,

 

She only gets this on her machine no other machine?

 

That error can mean a number of things I believe so its not very good.

 

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Copper Super Contributor
Posts: 180
Country: United States

Re: Company History isnt loading get an error ' act object is not a reference'

Does she only get it on ONE company record, meaning the same company record?

 

-Bud

 

Bud Rice

Pleasanton, CA