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CompanionLink deletes Google appointments after clearing activities

Astute Commentator
Posts: 1
Country: Australia

CompanionLink deletes Google appointments after clearing activities

Hello Forumers,

 

I am trialing Act Pro 2011 and also CompanionLink. So far, so good.  However, when I clear a meeting in Act! and then sync, the meeting is removed from my Google Calendar.  I can still see the activity in the Act! calendar by enabling viewing of cleared messages, but my Google calendar is my working calendar and I can't just have everything removed from it.

 

Does anyone have any experience with this and know if there's a work around?

 

I notice that the Act! sync with Outlook has an option to keep Outlook meetings if you clear them in Act! but CompanionLink doesn't have this option.  I haven't asked CompanionLink support because they seem to be overwhelmed with support tickets at present.

 

I suppose I could sync with Outlook then have Outlook sync with Google Cal but adding extra sync steps is not ideal.

 

Any insight welcomed.

 

Roger

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: CompanionLink deletes Google appointments after clearing activities