09-27-2010 10:36 AM
We have two people in our company and each had a separate database under our ACT 10 software. One of them left and the owner wants all the contacts put into her database. I have been researching trying to figure out how to do this and can't seem to find an answer. Is there a way to combine or merge these two databases?
09-29-2010 01:01 PM
If you go to the online Act! knowledgbase - http://www.act.com/support/index.cfm - do a search for an article with this title: How To Import Contact Data From an Existing ACT! Database Into Another ACT! Database
This will be a starting point - there are other articles that may be applicable depening upon the exact status of your data and they are linked in the article.
01-14-2012 04:02 PM
I'm facing the same challenges. I attempted to follow the procedures outlined in the suggested article; however, my launched Sage ACT! Pro 2011 (version 13) did not yield a "Duplicate Checking button". What should I do?
01-15-2012 01:43 PM
Heather did you use the custom import to typical option as you should only use the custom option for importing.