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Click On A Message And Go To A Survey

Bronze Contributor
Posts: 1,396
Country: USA

Click On A Message And Go To A Survey

Lately, when I click on a topic, I am frequently taken to a page asking me if I use ACT.

 

The link is http://experience.act.com/2011/choose.aspx?source=5F420A7732D143D1B73AF34C5334D2D2&afsrc=1

 

I am having the same problem when I enter the standard link for the community as one of my home pages.  It goes to the samelink.  Virus?  Have I done something stupid? 

 

The link I have for my home page is:  http://community.act.com/t5/Sage-ACT/bd-p/ACT

 

 

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Copper Elite Contributor
Posts: 616
Country: USA

Re: Click On A Message And Go To A Survey

[ Edited ]

Hi John,

Thanks for reporting this -- no idea why that is happening, it's definitely not something that we set up. I'm not able to replicate your experience, but I will open a case with our software provider Lithium to see if they can figure it out. Would you mind sending me a screen shot or two of exactly what you're experiencing along with what browser/version you are on? I find it's always helpful to include it with the case. Do you recall when this started happening for you? If anyone else is experiencing this, please comment here.

Thanks,

Tawny

Highlighted
Bronze Contributor
Posts: 1,396
Country: USA

Re: Click On A Message And Go To A Survey

This may not be a problem with the Board as it is happening on another website that is not related to ACT or CRM.

 

The screenshot is attached.

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Copper Elite Contributor
Posts: 616
Country: USA

Re: Click On A Message And Go To A Survey

Thanks John. If anyone else is experiencing this, please chime in.