07-02-2008 08:46 AM
If I have a call scheduled for 6/15/2008 but don't get around to making that call until 6/20/2008 when I choose to clear the activity in ACT the clear activity window comes up with a default date of 6/15/2008 and I have to manually change the date to 6/20/2008 so that the history properly records when this activity was done, not when it was scheduled for.
Prior to ACT 10 I was using ACT 6 and this was not the case. The date in the clear activity window would default to when you were clearing the activity which seems to make more sense.
I am using ACT 10.0.2.191, Hotfix 1
07-02-2008 10:34 AM
Do you have you activities set to automatically roll over each day? In the scheduling preferences found under the "Calendar & Scheduling" tab in preferences make sure the box marked "Automatically roll over to today" is ticked.
When you start/restart ACT each day it will automatically roll over any unfinished tasks onto today calendar.
07-02-2008 10:55 AM
07-10-2008 01:43 AM
07-10-2008 06:18 AM - edited 07-10-2008 06:20 AM
07-10-2008 06:36 AM
Yes, you're right... maybe use the auto roll-over?
You might post a request for this feature to be considered for a future version here - http://www.act.com/community/feature
Input from this web page goes directly into a database that management has direct access to read, and which they also track and gather statistics on.
04-01-2014 02:12 AM
yeyyy I just found a fix on another question here re date stamps.
Go into your history tab
right click and select Customise columns
find Creation date and click on the arrow to move that from the "available columns" into the "show as columns in this order"
job done - MAN this has driven me nuts for months