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Checksum error when restoring database

Copper Contributor
Posts: 93
Country: Switzerland

Checksum error when restoring database

After a few contacts disappeared from a user's database (we suspect some bad ACT behaviour), we tried to restore a previous backup.

 

Not so surprisingly, ACT will throw an error 

 

ActChecksumError.png

 

 

We have a weekly backup and not one has worked so far.

And yes, we have enough disk space to unpack the .zip.

 

 

 

Copper Contributor
Posts: 93
Country: Switzerland

Re: Checksum error when restoring database

Additional information: performing a 'restore' instead of 'restore as' works.