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Check Box Missing in Tool Manage Add-ons

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New Member
Posts: 2
Country: Canada
Accepted Solution

Check Box Missing in Tool Manage Add-ons

Act Pro V 16: The check boxes are missing in the Tools Manage Add-ons on my lap top computer.

Is there some permission I need to grant to access these? I have full admin status.

The check boxes are available on my desk top and when I have my lap top in full administrator mode.

I'm using Windows 7 on an Asus Zenbook.

Thank you in advance.


Accepted Solutions
Solution
Accepted by Elise (Moderator)
‎09-25-2015 03:20 AM
Moderator
Posts: 719
Country: USA

Re: Check Box Missing in Tool Manage Add-ons

This sounds like it could be a graphical issue with the way the user interface is rendering. Things like this can occur when you have your DPI Set to anything higher than 96dpi (or 100%)

 

I would recommend taking a look at the following knowledgebase article: http://kb.swiftpage.com/app/answers/detail/a_id/26349

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com

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All Replies
Solution
Accepted by Elise (Moderator)
‎09-25-2015 03:20 AM
Moderator
Posts: 719
Country: USA

Re: Check Box Missing in Tool Manage Add-ons

This sounds like it could be a graphical issue with the way the user interface is rendering. Things like this can occur when you have your DPI Set to anything higher than 96dpi (or 100%)

 

I would recommend taking a look at the following knowledgebase article: http://kb.swiftpage.com/app/answers/detail/a_id/26349

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
New Member
Posts: 2
Country: Canada

Re: Check Box Missing in Tool Manage Add-ons

That did the trick. Thank you

Moderator
Posts: 719
Country: USA

Re: Check Box Missing in Tool Manage Add-ons

Awesome! You're welcome Smiley Happy

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com