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Charter ISP (Charteter Communications) & Office 64 Bit - Can't Set Up ACT E-Mail

Bronze Contributor
Posts: 1,393
Country: USA

Charter ISP (Charteter Communications) & Office 64 Bit - Can't Set Up ACT E-Mail

[ Edited ]

As I posted in another message my IT department refuses to install Office 32-bit on my company issued HP laptop.

 

Since I also run a remote system (Dell), I have office 32-bit installed which does integrate with ACT.

 

My plan was to activate ACT eMail on the HP with Internet and use the standard Office integration on the Dell.

 

The HP ACT installation keeps identifyfing Office 64-bit and says no eMail system has been set up even when I try to enter the credentials for Charter Communications.

 

So, does anyone know how to get around this or what other information do you need to help with a solution?

 

Regards,

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013