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Changing the user account

New Member
Posts: 4
Country: United States

Changing the user account

I have a client who is using ACT database. They have seperate user accounts for all the employees for the ACT. Now one of their employees left the company and we would like to use the same license and create a new user account for the person who had joined that company in that place. She is right now using the old person's login credentials to enter ACT. We would like to create a new user account for her so she could login as her instead of the old person who was working in her place earlier. I would like to know how this could be done without purchasing a new license for her.
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Changing the user account

Go to Tools | Manager Users and disable that user to free up the license for a new user. DO NOT DELETE THE OLD USER.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: United States

Re: Changing the user account

Thanks Roy. Let me try and see if that works. In the mean time, I also have another question. Once I disable the user account of the old person, how do I create a new user account for the new person to use the same database.
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Changing the user account

Same place. It should be obvious once you get there.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: United States

Re: Changing the user account

Ok thanks. Let me try that.