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Changing the record manager for multiple contacts

New Member
Posts: 2
Country: United States

Changing the record manager for multiple contacts

I am using ACT 2010, One of our sales people has left the company  I now need to change all of the contacts under their name to another sales person. So I am trying to change the record manger for multiple contacts.
I performed a Look Up By Example to create my targeted list.
I selected Edit and Replace Field but Record Manager field does not appear in the list.
Is there no way other to change the contact record manger other than by editing each individual record? Thanks Barry Young 

 

JM
Nickel Contributor
Posts: 580
Country: USA

Re: Changing the record manager for multiple contacts

I have 2010 Premium Hotfix3 and in Edit | Replace Field I have Record manager to select. If you have Standard you may want to check the feature comparison chart.

JM

JM
Nickel Contributor
Posts: 580
Country: USA

Re: Changing the record manager for multiple contacts

I just found in the Forum that your problem was resolved in Hotfix3, so download Hotfix4 that is a cumulative of all fixes.

JM

JM
Nickel Contributor
Posts: 580
Country: USA

Re: Changing the record manager for multiple contacts

I did a reply to my first Post rather than to your post, so making sure you saw my second post and if its resolved.

JM