04-04-2009 07:13 AM
We recently upgraded to 11.0 from 6.0. Previously, we had a 2 seat license and I was the adminstrator of the database. Now, we have a 1 seat license and I am not be a user. When I selected the database to convert, i entered my name and password since I was the administrator of the 6.0 database. ACT 11.0 now has me listed as the only licensed user and as the administrator. 11.0 will not let me make the other user the administrator and then make my user inactive. Is there a way to fix this or am I going to have to delete the database and start from scratch using the other users login and password during conversion?
04-04-2009 08:06 AM
Maybe try this ACT! Knowledge Base article -