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Changing User Name and Passwork on Database

New Member
Posts: 4
Country: USA

Changing User Name and Passwork on Database

We have an employee who left the company and had an individual database on his laptop.  He had the database password protected, but we do not know what password he used.  Unfortunitly my IT department does support ACT and the company didn't purchase the customer support package.  Wondering it anyone can help me so that I can reset the user name and baseword to the Database.

 

Employee
Posts: 1,163
Country: USA

Re: Changing User Name and Passwork on Database

You can contact our Database Services team and they can reset the password for you.

Matthew Wood
Act! SDK Support
Community Moderator
New Member
Posts: 4
Country: USA

Re: Changing User Name and Passwork on Database

Will there be a cost associated with them helping?