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Changing User Fields

New Member
Posts: 4
Country: United States

Changing User Fields

Hi,

 

My company upgraded to Act 10 a few months ago and the user field lables didn't import with the conversion. I went into the design layout screen and was able to change one of them, but all data that was in the field was deleted. Any ideas how to 1. Get the data back, and 2. rename the remaining fields without losing the data?

 

Thanks!

 

Kim

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Changing User Fields

I believe that what you need to do is convert your old layout. If you had renamed the user fields in the old version then the conversion would have created new fields with those name. Check Tool | Convert ACT! 3 - 6 Items.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: United States

Re: Changing User Fields

When I go to Tools, Define Fields the details box shows the correct name, but the contact detail still shows User 1, User 2, etc. So the lables came over in the conversion, but for some reason aren't showing in the contact detail.

 

Also, if I do go to convert layout which layout should I choose?

 

Thanks for your quick reply!

 

Kim

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Changing User Fields

Which ever one was modified with the old version. That's a question I can't answer without examining your system.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129