06-03-2011 11:10 AM
I recently purchased a company that maintains databases in ACT. I was able to transfer over database from his version of ACT 2009 to my version 2010 v12. That turned out to be more challenging than just export and import, but, we got it to work. The problem I am having now is changing the two databases to reflect that I am now the administrator. I am on a one user license and I am not allowed to change information under users for the administrator and not allowed to delete as only a one user version.
I am the only user licensed on the 2010. Any help on how to change? I do have user/password so I am able to access.
06-03-2011 01:06 PM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
06-15-2011 08:07 AM
Thanks for you reply. I am still having trouble. When I try method the Message I see is that there are not enough licenses and to contact the administrator.
When I add me to the users it shows as pending. I have administrator authority using the previous owners info so I tried to reduce access under that name to browse in the hopes that it would move pending to active.
Any other ideas?
06-15-2011 08:11 AM
Now after chaning to browse I can't edit users to make user name under previous owner go back to admin. I did back up before doing as I feared that this could happen.