Changes in ACT! Contact field doesn't sync with Outlook.

[lewisjhammond@minds…]

If I change the email address or phone number for an ACT! Contact, it doesn't change the Outlook Contact when I synchronize.  How can I get ACT! to sync changes?

[lewisjhammond@minds…]

Let me clarify.  When I create a Contact in ACT!, a contact is created in Outlook when I sync.  If I make a change to the ACT! contqact in certain fields like phone number or email address, the change isn't sync'ed.  If I change the contact name or other fields, the changes are sync'ed.

[mrogers]

What happens if you change the phone number and, say, part of the address?  Does the phone number get updated in that case?

[mrogers]

I can't replicate your situation.  I am on Sage Act! 2012 Pro and Office 2010.