10-27-2008 02:02 PM
Install ACT! on the new system
Then move the database as per this ACT! Knowledge Base article - http://tinyurl.com/5dlnzt
Or you can even keep ACT! on both and sync them as per http://tinyurl.com/5gc2cu
05-17-2010 10:27 AM
OK, brand mew issue....
got rid of IBM laptop and moved to Dell Inspirion but with Windows 7. How do I move all data from IBM laptop with Windows XP to Dell with Windows 7? I know have ACT 2010 to accomodate new Windows OS. I also have an "easy transfer" cable. Please fill in the blanks for me.
05-17-2010 01:27 PM
The steps will be the same on this move:
- on old computer > open database > go to File > Backup > Database... create backup of database
- copy database backup file (*.zip) to the new computer
- on new computer > open Act! > go to File > Restore > Database > select Restore As option... enter the name for the database and the user/password
For detailed instructions, review this article: How to Backup and Restore an Act! database
05-17-2010 08:30 PM
05-19-2010 09:07 AM
05-19-2010 09:48 AM
If the original computer is still available, you can check your username by opening the database on that machine > go to Tools > Manage Users > look at the 'User Name' column. Many times the username is different than the name entered as the Contact name on your 'My Record'.
05-20-2010 01:09 AM
That's not the issue. The user name is fine but since I did not set a password I click thru that and am still denied acces because "username and password do not match". Very annoying. I even downloaded the zip file a second time from the disc....no luck
If you didn't use a password, then it's like just blank.... but you still need the user name to be correct