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Change Where ACT 2012 looks for Layout's folder

Copper Elite Contributor
Posts: 478
Country: USA

Change Where ACT 2012 looks for Layout's folder

A client had a computer with 2 Hard Drives: C and D.  Act was on the D drive and it failed.  Act is now on the C drive but there are no layouts available because act is looking for the D drive which no longer exists.

 

How do I tell act where to find the layouts folder on the C drive?  I reset the preferences without success.

Tony Holowitz
Arlington (Boston), Massachusetts
781-728-9777

www.tonytheteacher.com
www.365ActTips.com
www.TeachAnOldDogNewTricks.com
Bronze Contributor
Posts: 1,393
Country: USA

Re: Change Where ACT 2012 looks for Layout's folder

I'm assuming that the layouts are where they are supposed to be, but not showing on the main screen.

 

Not sure if this will work, but try opening the layout editor and open another layout.  Navigate to the default location on the C drive and see if it is there.  If so, open and then save as.  See if that will solve the problem.

 

Otherwise, I bet you get to dive into the registry. 

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Change Where ACT 2012 looks for Layout's folder

Hi Tony,

How was the Act moved to the C drive? Was it though the normal install process?