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Change Where ACT 2012 looks for Layout's folder

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Copper Elite Contributor
Posts: 497
Country: USA

Change Where ACT 2012 looks for Layout's folder

A client had a computer with 2 Hard Drives: C and D.  Act was on the D drive and it failed.  Act is now on the C drive but there are no layouts available because act is looking for the D drive which no longer exists.

 

How do I tell act where to find the layouts folder on the C drive?  I reset the preferences without success.

Tony Holowitz
Arlington (Boston), Massachusetts
781-728-9777

www.tonytheteacher.com
www.365ActTips.com
www.TeachAnOldDogNewTricks.com
Bronze Contributor
Posts: 1,448
Country: USA

Re: Change Where ACT 2012 looks for Layout's folder

I'm assuming that the layouts are where they are supposed to be, but not showing on the main screen.

 

Not sure if this will work, but try opening the layout editor and open another layout.  Navigate to the default location on the C drive and see if it is there.  If so, open and then save as.  See if that will solve the problem.

 

Otherwise, I bet you get to dive into the registry. 

John Purdy
ACT! Premium V. 18
HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD.
Administrator
Posts: 4,037
Country: United_Kingdom

Re: Change Where ACT 2012 looks for Layout's folder

Hi Tony,

How was the Act moved to the C drive? Was it though the normal install process?