10-04-2010 01:08 PM
Previously I was running Act 2007. Within the contact view, the "company" field was defined as a drop down list. I have upgraded to 2011 and have tried to go to tools/define field/contact view/company and the option to make it a drop down list is grayed out, thus, I cannot change it to a drop down list.
10-04-2010 10:22 PM
I expect that this is working as designed and indeed went back into version 12 and it is the same the company dropdown is greyed out.