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Change Call Reach field date

New Member
Posts: 7
Country: United_Kingdom

Change Call Reach field date

I accidentally added the wrong date to a history item, i.e. later than it should be.  I want to alter it to the correct date.  I changed the history item date but that did not update the Call Reach field.  I deleted the history item and recreated it with the correct (earlier) date, but that did not update the Call Reach field either.

 

How can I update the Call Reach field please?

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Change Call Reach field date

Hi Peter,
The call reach field will only update when a new history entry of correct type is recorded for a date newer than the one currently shown.
New Member
Posts: 7
Country: United_Kingdom

Re: Change Call Reach field date

Thanks

 

It would be good if this could be changed in a future update, as everyone makes mistakes and it would be good to be able to rectify them.

 

Peter