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Certain activities in subscriber DB not sync to publisher DB

Copper Contributor
Posts: 27
Country: Malaysia

Certain activities in subscriber DB not sync to publisher DB

I'm using ACT! 2011 (v13.1.111.0) and i've setup quite a few subscriber DBs to sync with publisher DB. On a few machines, i realized that there are some cleared activity records that were created in the subscriber DB were never sync to the publisher DB.

 

If i Clear Activity for those problematic activity records and close the activities again and then sync, these problematic activities will be sync to server. The problem is we need to do this step for each problematic activity!

 

I've tried to rebuild the sync object of the subscriber DB using actdiag but to no avail. If i recreate a new remote DB for this user, then i'm going to loose data (ie those problematic activities).

 

Is there any way to force sync all records from subscriber to publisher DB? Is there other solution?