01-04-2009 08:01 AM
I am running Act 2007 hotfix one with 2 licenses. I created a remote database on my laptop and used it successfully for a few weeks. My main database in on a server. The Act program is the standard one (not the one for 5 or more users). I opened the main database on the server and enabled synchronization. I put the laptop on the network (connected with a router all wired, no wireless). I opened the remote database and selected synchronize now. It did not work and I got the following error message
Act is unable to connect to the synch server. Check to be sure “incoming synch “ is enabled in the main database and that the Network synch service is running. Also be sure you are connected to your network. Contact your administrator for assistance.
I did activate accept incoming synch on the server. I don’t know what Network synch service is or where to find it if applicable. Any suggestions on how I can get my remote database to synch?
01-04-2009 10:23 AM
I created a remote database on my laptop and used it successfully for a few weeks. .
01-04-2009 10:32 AM
I created the remote database on the server and delivered it to the laptop.
HOORAY!!!! I solved the problem by finding an arcticle on the knowledgebase showing a step I missed. The server was incorrectly named on the laptop for synchronization. I changed the name in the sych panel and wala. Synchronization successful. Thanks.