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Cant open database

New Member
Posts: 5
Country: USA

Cant open database

hi everyone. My computer crashed and im a little SOL. I reinstalled 2011 and I have the pad alf and adf files but no backup. I cant open my files becuase its asking for a password which I didnt knew I had. And no, trying to hit enter doesnt work.

 

  Any help is appreciated.

New Member
Posts: 5
Country: USA

Re: Cant open database

gezz. I just called Sage and they want me to pay another $69 to open up my data base file. Is this normal? I just want to use my existing database I had before.

Bronze Contributor
Posts: 955
Country: Australia

Re: Cant open database

It sounds like you do not also have the database-files folder and probably $69 is a low cost to getting it open without some other technical interaction. spend the money abut make sure it works before you let the technician get off the line

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.