01-29-2008 01:08 PM
02-02-2008 11:33 AM
05-09-2008 03:21 AM
I appear to be having the same problem. Although it's not a simple case of not clicking the correct button.
I can't see the preview pane which would normally show that day's (that week's/month's) activities. Normally, the calendar view would show me (from left to right): my quick menu bar, the preview pane, the mini calendar bar. It appears as though the mini calendar bar has stretched itself completely over where the preview pane would normally be.
I've tried stretching it back, but the preview pane does not appear to be there. I can click TODAY, DAILY, etc., but this does not make the preview pane appear.
Is there some setting which would take away this preview pane, which I could turn back on?
By the way, I've tried un-installing/re-installing and also tried using the Demo Database. Problem remains.
05-13-2008 07:13 PM
I think that my system has the same problem as Robin's. I cannot see the full day, week or month view, only a row of mini calendars at the top of the page.
I used to use ACT! 6.0 on the same machine, which worked fine. I tried adjusting the DPI setting in the graphics properties to normal. I also tried updating to 10.0.2. Still no difference.
I'm running a Dell XPS laptop, Windows XP SP2, NVidia GeForce Go 6800 graphics, ACT! 2008 Premium 10.0.2.191.
05-13-2008 07:48 PM
I have the same problem.......
seems to be a common theme with many.....
i tried everything i could think of.....but all I see is the minicalender stretched accross the top
it dosnt matter what calender view you try....same result
hope a fix comes soon
05-14-2008 04:39 AM
For all users experiencing this issue, you will need to reset your preferences and make sure your DPI setting is on Normal (96) and not on 120.
First, right click on your desktop and go to Properties.
Once in the Properties Window, click on Settings
Click the Advanced button, then the General Tab
If the DPI Setting does not show 96, change it to 96.
Click Apply/Ok out of the dialogue boxes and reboot the machine.
Once the reboot is done, you will need to reset your preferences.
***Very Important*** If you are using Internet Mail through ACT, you will need to back it up prior to removing the preferences.
To Remove the preferences go to Start / Run and type in %appdata%
Once in the Application Data folder, open the ACT folder
You will see a Preferences Folder, delete it.
Still in the ACT folder, find 1 or more files with the name PreferencesBAK.xml
- depending on how old these preferences are, you may have four of these files that are labeled with a number
Delete all that you find.
One last location, got to C:\Program Files\ACT\ACT For Windows and find a file called Preferences.xml and delete it.
Now open ACT, you will get the 'Getting Started' wizard, complete that and your calendar should be back to normal.