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Cannot use Outlook 2010 with ACT! 2010

New Member
Posts: 1
Country: USA

Cannot use Outlook 2010 with ACT! 2010

I am a very new user of ACT! And the only email option I am finding is for Internet Mail in ACT! and no option for Outlook.  Any fix for this?

Please help as I do not want all my emails coming into ACT.  Thanks.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Cannot use Outlook 2010 with ACT! 2010

Hello Fhf001,

Welcome to the Sage ACT! Online Community!


ACT! 2010 isn't compatible with Office 2010, so Outlook 2010 will not appear as an option within the e-mail system setup screens.  However; there are 2 options available for setting up partial integration:


1. Using the instructions in the following article you can set up ACT! 2010 to use Outlook for e-mail, but it will not recognize either MS Word or Excel.  KB Article 26713


2. Add-on available from DesignR1 will provide additional integration, including Word and Excel:



Greg Martin
Nickel Contributor
Posts: 289
Country: Canada

Re: Cannot use Outlook 2010 with ACT! 2010

Additionally, upgrading Act to 2012 (if possible) will allow you to have Office 2010 integration.