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Cannot start ACT Pro V16

New Member
Posts: 3
Country: Turkey

Cannot start ACT Pro V16

I have downloaded the test version of ACT Pro V16 from the web site but while loading on my computer had below mentioned problems.

- My computer has Windows 7 Pro installed with Microsoft office 2010.

- At the end of the loading process have received "Setup has encountered an error. Please contact support".

- When close the Demo Shield after the installation finishes and click the ACT short cut program starts up. I have tried to create a new database and at the end of the process have received "Unable to retrieve schema metadata".


I would like to test the SW on 3 computers and than would like to purchase for 3 users. I was able to install and run on the Notebook PC with Windows 7 but could not install it on the standard PC with Windows 7 as described above. I have tried 4 times to install but did not help. Last two times I have also uninstalled MS SQL server, C++ and MS Frame work but no result.


How can I solve the problem?

Platinum Elite Contributor
Posts: 14,854
Country: Australia