11-21-2014 12:27 PM
I am trying to send an Outlook email (through Write-Email) to contacts, some of whom have multiple email addresses. These are housed in the email fields supplied by ACT: Email and Email-2. When I select the contacts and do a Write-Email, it only addresses the Oulook email with the emails in the Email field, not the Email-2 field addresses as well.
Both fields (Email and Email2) are designated as email fields under Tools - Define Fields.
I am working on: ACT Premium 2011, Version 13.0.401.0 | Windows XP | Outlook 2007
My ACT database is configured with email settings to this database under Tools - Preferences - Email & Outlok Sync.
I was under the impression that ACT would use any and all email fields it finds populated for writing an email.
Any help would be appreciated,
11-21-2014 01:10 PM
You can send an email directly from any email address in an email address field but only the main email address is used for a merge or email from Outlook.