12-21-2012 05:37 PM
In order to free space on my laptop I compressed the C drive. I use my computer at the office and the laptop at home. I could not restore the office database to the home laptop computer. I have attempted to reinstall Sage Act Pro 2012 on the home laptop.
I get an error message that "Sage Act cannot be installed on a compressed folder. Please choose a different folder that is not compressed."
Is there a way to reinstall the program?
Do I need a new laptop?
I am running Windows 7 on a Toshiba Satellite with 6GB of ram and a 500gb HDD.
Any help is appreciated.
12-21-2012 06:56 PM
12-21-2012 09:44 PM
Try the Compressed Files section in this ACT! Knowledge Base article -
Or maybe this:
Be careful with these ... the actual folders will differ according to the version of ACT! and the operating system. It might be best for you to get some help making sure you do the right changes.
At very least, I'd do a backup of the computer first
06-03-2015 10:43 AM
I am having this same issue. I am reinstalling ACT 2011 on my Windows 7 computer where I had compressed files. I have decompressed anything and everything that includes ACT or SQL files and am still getting the error that it cannot install in a compressed folder. I am at my wits end as I have used ACT for more than 10 years and typically have to do my own IT.