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Cannot attache a Microsoft Word doc to an ACT Contact.

New Member
Posts: 23
Country: USA

Cannot attache a Microsoft Word doc to an ACT Contact.

Version:  ACT! by Sage 2008 (10.0) Version 10.0.3.182, Hotfix 1

 

Microsoft Version :  Word 2003

 

The ACT menu is still in Word and Excel, but it no longer works.  I cannont attach a Word file to an ACT contact.  It says that ACT is not running.

 

 Likewise, If I'm in ACT, and want to create a templete or modify an existing templete, I cannot get to the ACT Contacts.  It says the ACT is not running.

 

This did work at some point, but just quite working a few wees back.  Do not know why.  I know there is a hotfix and I've tried to install, but it either does not install or it says it already exist.

 

I have uninstalled and re-installed ACT, but that didn't work either.

 

How do I fix the problem?

 

Bill

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Posts: 4,395
Country: USA

Re: Cannot attache a Microsoft Word doc to an ACT Contact.