Cannot Sync between ACT ad Outlook

[DemetriaBeth]

Hi!  I am using Act pro v. 16 Hotfix 2 (i think) and Outlook 2013.  I am having trouble synching between Act and Outlook.  This is the error message i am getting Provider type not defined exception HRESULT 0x80090017.  Any help would be appreciated.  Btw, the only thing i've tried is making sure i had the path entered into ACT correctly which i did. 

[Elise]

Is there any more to the error message than that?

Was Outlook installed using Click-To-Run?

[DemetriaBeth]

I am not sure what click and play means, but i don't think so.  Here is what the error message is saying now.

Under Context it says:  Synchronizing Activities

Under Description it says :  The metadata store could not find the given replica in the database

Under Exceptions and Source it says:  Microsoft.Synchronization.

My outlook is Exchange.  I don't know if that makes a difference or not.

Ty for your reply. 

[DemetriaBeth]

Yes, it is click to run.

[mikemckenna]

 I have a client who is also encountering the same error message - The metadata store could not find the given replica in the database - when he trys to synch with outlook.

ACT V17 Pro, latest version of Outlook.

This is a new error message to me, any idea what the problem is and how to resolve it? There are no articles in the Knowledgebase referencing this particular error.