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Cannot Open Database

New Member
Posts: 1
Country: United States

Cannot Open Database

I am new to the community but am having problems opening my database really need help whenever i try to open the database is says cannot be accessed check your network connection and verify your server database is available if you can help please respond thankyou.
Astute Commentator
Posts: 17
Country: United States

Re: Cannot Open Database

Avantapure - I just noticed this message so allow me to apologize for not responding sooner. Hopefully you've resolved your issues by now but if not, I would recommend you take advantage of our free online Knowledge Base for answers. It can be accessed by going to this link: http://www.act.com/support/technicalsupport/index.cfm?CFID=66585880&CFTOKEN=37015654

 

Your specific issue does sound familiar though and there can be several reasons. Here's the link to the specific KB article on this error message. If you're still having trouble after checking all of the recommendations in the article I would contact Support.

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1456...

 

Emily Youkers
Manager of Sales Engineering
CRM Corporate Sales
emily.youkers@sage.com