Community
Showing results for 
Search instead for 
Do you mean 
Reply

Cannot Open ACT Database - Strange Error

Accepted Solution Solved
New Member
Posts: 3
Country: United States
Accepted Solution

Cannot Open ACT Database - Strange Error

When I try to open ACT Database after entering my username and password I recently came across a strange error and couldnt find anything on the net regarding this error as well,

 

Failed to Load framework system constants.

 

ACT Demo Database loads well ...

 

YogeshSnapshort


Accepted Solutions
Solution
Accepted by topic author Yogesh
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Cannot Open ACT Database - Strange Error

This error can occur when the database files have become compressed.  Try the following:

Note: Compressed files will show in BLUE instead of black.

1. Close Sage ACT!
2. Click your Windows® Start button, click either Run or go to the Search box, type '%appdata%' and press Enter key.
3. Open the ACT folder.
4. Right-click on the ACT Data folder, select Properties, and click the Advanced button.
5. Click the box for "Compress contents to save disk space" until it is empty.
6. Click OK, then click OK again.

7. Open database to test.

 

A reboot of the computer may also resolve this issue.

Greg Martin
Sage

View solution in original post


All Replies
Solution
Accepted by topic author Yogesh
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Cannot Open ACT Database - Strange Error

This error can occur when the database files have become compressed.  Try the following:

Note: Compressed files will show in BLUE instead of black.

1. Close Sage ACT!
2. Click your Windows® Start button, click either Run or go to the Search box, type '%appdata%' and press Enter key.
3. Open the ACT folder.
4. Right-click on the ACT Data folder, select Properties, and click the Advanced button.
5. Click the box for "Compress contents to save disk space" until it is empty.
6. Click OK, then click OK again.

7. Open database to test.

 

A reboot of the computer may also resolve this issue.

Greg Martin
Sage
New Member
Posts: 3
Country: United States

Re: Cannot Open ACT Database - Strange Error

grand master Martin ! thanks, problem solved ...