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Cannot Initiate Email Message

New Member
Posts: 1
Country: USA

Cannot Initiate Email Message

At a contact page in ACT! Pro, clicking on email link gives me this message: "Cannot initialize email email not sent."  Anybody know how to fix this?  Thank you.

Copper Contributor
Posts: 29
Country: USA

Re: Cannot Initiate Email Message


This can occur when accessing a shared database and using Internet Mail, and the local SQL Server (ACT7) service is not started.


Close Act!

Use the instructions within the following article to start the SQL Server (ACT7):

service: How to stop or start the Microsoft SQL Server (ACT7) instance Attempt to open Act! and send your email