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Cannot Activate Sage Act V16

New Member
Posts: 7
Country: Canada

Cannot Activate Sage Act V16

I have purchased a legitimate copy of Sage Act V16 and started using it on a Dell Latitude computer. About 6 months ago I upgraded to a Dell Precision M6700 and reinstalled Act V16 at which time I had to reactivate the product again.

 

Recently I just upgraded my Precision from Windows 7 to Windows 8.1 and ran into a problem where a link I clicked installed that bloody Conduit Search Engine. I used malwarebytes, but needless to say I was into 3 formats of this machine because I discovered it was a corrupted .exe file that was doing it. However, each time this happened I reactivate Act again and again, which worked by the way although I still only have the one copy of Act.

 

After working through the problem on my last install Act will not let me activate it now. The serial number I am using is the one I purchased so it is legit. However, the tech support I bought with the Key has since expired.

 

Any help would be appreciated.

Copper Contributor
Posts: 13
Country: United_Kingdom

Re: Cannot Activate Sage Act V16

Might be worth checking out this link from the knowledge base

 

http://kb.swiftpage.com/app/answers/detail/a_id/13727/kw/activate

 

 

 

Cecil

Copper Elite Contributor
Posts: 232
Country: Germany

Re: Cannot Activate Sage Act V16

Hi

 

If the link above is not workiing, you need to call swiftpage and ask for a reactivation of the key. every key has a certan amount of allowed installs, after that, you need to call and ask them to allow additional installs.

 

Regards

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
New Member
Posts: 7
Country: Canada

Re: Cannot Activate Sage Act V16

No worries, found out that you can only have 3 activations for Act V16 and I burnt them up reformatting and then reinstalling Act V16

I called Act Tech Support and they were nice enough to reset it for me.

 

Thanks

 

Paul