03-29-2014 05:27 AM
I have purchased a legitimate copy of Sage Act V16 and started using it on a Dell Latitude computer. About 6 months ago I upgraded to a Dell Precision M6700 and reinstalled Act V16 at which time I had to reactivate the product again.
Recently I just upgraded my Precision from Windows 7 to Windows 8.1 and ran into a problem where a link I clicked installed that bloody Conduit Search Engine. I used malwarebytes, but needless to say I was into 3 formats of this machine because I discovered it was a corrupted .exe file that was doing it. However, each time this happened I reactivate Act again and again, which worked by the way although I still only have the one copy of Act.
After working through the problem on my last install Act will not let me activate it now. The serial number I am using is the one I purchased so it is legit. However, the tech support I bought with the Key has since expired.
Any help would be appreciated.
04-01-2014 06:17 AM
If the link above is not workiing, you need to call swiftpage and ask for a reactivation of the key. every key has a certan amount of allowed installs, after that, you need to call and ask them to allow additional installs.
04-01-2014 06:48 AM
No worries, found out that you can only have 3 activations for Act V16 and I burnt them up reformatting and then reinstalling Act V16
I called Act Tech Support and they were nice enough to reset it for me.