12-13-2019 11:30 AM
Hello,
I have just upgraded to version 22.0.205.0 Update 2 of ACT! Premium running in Windows 10 in a standalone environment. I am getting the following message when I open my database:
"We cannot access your Swiftpage Emarketing account make sure the information is correct."
First, I shouldn't have a marketing account and have no need to have one. How do I turn this message off so it doesn't pop up every time I start ACT!?
12-16-2019 06:30 AM
If you go to tools -> manage add-ons make sure ACTSPE2005 is unticked, also go try this link https://help.act.com/hc/en-us/articles/360024247974
the other option could be corrupted preferences https://help.act.com/hc/en-us/articles/360024241154
12-16-2019 06:37 AM
Unticking do the job. Thank you!!