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Cannot Access Database after Windows 10 install

nmp
New Member
Posts: 2
Country: USA

Cannot Access Database after Windows 10 install

I have Act Version 16 - just upgraded to Windows 10 - Cannot access my database.  It's asking for a password...never needed one before.  HELP!

nmp
New Member
Posts: 2
Country: USA

Re: Cannot Access Database after Windows 10 install

After much research..the best answer is uninstalling Windows 10 and going back to 8.1.   You can do that quite easily if the new install is less than one month old.  I didn't lose any data.

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Cannot Access Database after Windows 10 install

Hi there,

We could have likely solved the password issue, however Act v16 is not officially supported on Windows 10, so you've probably taken the best course of action for now without needing to upgrade to Act v18. Check out the compatibility matrix here: http://kb.act.com/app/answers/detail/a_id/29767