07-14-2018 09:31 PM
We have been using the Dymo 450 for all our work stations (we currently have 20 of the printers) and love them.
Inside act there is a print Dymo button, it worked great until we upgraded to a terminal server with remote desktop. Now the Dymo does not show up inside Act!, we do see it as DYMO LabelWriter 450 (redirected) in word, excel Adobe etc… but do not see it inside the Act! Add in.
Is there was way to fix this? We don’t want to use the print servers because there is then a list of 20 printers that you have to select from .
07-16-2018 09:35 AM
Hello... Quick question ... is the Add-in installed on the server?
How to Add Local drives and Printers to Remote Desktop Connection CLICK HERE FOR VIDEO
You can also add the printer in the Control Panel of your Remote session...
A. When you are inside the Server you go to the option Control Panel - Printers and Faxes, when you add the printer you will find two options:
- A Network Printer
- A printer connected to this equipment
You choose a printer connected to this equipment and you disable the Detect and Install option automatically
Then I send you select a printer port. There in this dialog box it gives you the option Use the following port and it slides you a list for the selection, in this list it is that the port with the format will appear:
TS: PORTATIL01: PR002
TS (Terminal Services)
Machine Name: (PORTATIL01)
Consecutive Number: PR01
You do not have to create the port.
You select the port and you give it next ...
and you know the rest.
Additional Note - Adding the DYMO icon to the toolbar in ACT!
07-16-2018 09:48 PM
yes the dymo add in is installed on the server and will work if we use the dymo print server but them er have a drop down of about 20 that we have to pick from