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Can the ID/Status Dropdown contain a dash?

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Bronze Super Contributor
Posts: 1,636
Country: USA
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Can the ID/Status Dropdown contain a dash?

Or maybe the question should be asked how does a dash affect the lookup in a dropdown list?

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor

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Accepted by topic author jnpurdy
‎07-31-2019 08:03 AM
Nickel Contributor
Posts: 294
Country: Canada

Re: Can the ID/Status Dropdown contain a dash?

Should be just another character. What types of problems do you anticipate it causing?

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Accepted by topic author jnpurdy
‎07-31-2019 08:03 AM
Nickel Contributor
Posts: 294
Country: Canada

Re: Can the ID/Status Dropdown contain a dash?

Should be just another character. What types of problems do you anticipate it causing?

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Bronze Super Contributor
Posts: 1,636
Country: USA

Re: Can the ID/Status Dropdown contain a dash?

Turns out the problem was mine in the lookup.

 

I had an ID of "Prospect" and of "Prospect-OptOut".

 

The lookup had both:

 

ID starts with Prospect

ID starts with Prospect-OptOut

 

Obviously both would be found.

 

I changed the first one to ID equals "Prospect" and left the 2nd one alone.  The lookup works as it should now.

 

Sometimes just asking the question makes it easier to find the error.

 

Thanks for your response mrogers.  

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor